Who we are
Radiant Relief NGO our website address is: https://radiantreliefngo.org.
Introduction
Radiant Relief NGO values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit radiantreliefngo.org or interact with our services.
Information We Collect
2.1 Personal Information
We may collect:
• Full name
• Email address
• Phone number
• Address
• Donation/payment information (processed securely by Paystack)
2.2 Non-Personal Information
• IP address
• Device/browser information
• Website usage analytics
• Cookies data
How We Use Your Information
We use your information to:
• Process donations and issue receipts
• Communicate updates, newsletters, and project reports
• Respond to enquiries
• Maintain accurate financial records
• Improve our website and services
• Meet legal and regulatory obligations
Payment Processing
We do not store your card or bank details.
All donations are processed securely through Paystack, which is PCI-DSS compliant and uses advanced encryption.
Data Sharing
We do not sell your data.
We only share information with:
• Payment processors (Paystack)
• Government agencies when required by law
• Professional service providers (auditors, IT support) under confidentiality
Data Protection & Security
We use SSL encryption, secure servers, and administrative safeguards to protect your information.
Despite this, no online transmission is 100% secure.
Your Rights
You may request to:
• Access your personal information
• Update or correct your details
• Delete your information (where allowed)
• Opt-out of newsletters and communications
External Links
We are not responsible for the privacy practices of third-party sites linked from our website.
Updates to This Policy
We may update this policy periodically. The latest version will always be available on this page.